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Front Desk Manager
: ₹4
₹6
: Delhi
:
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-We are looking for an experienced and proactive Center Manager/Duty Manager to act as the primary point of contact for all client-related inquiries and issues. The ideal candidate will be responsible for overseeing day-to-day front desk operations, ensuring smooth functioning, and delivering an exceptional customer experience.
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-Establish and execute front desk policies and procedures to maintain high standards of service.
-Address guest inquiries, complaints, and issues while ensuring a superior customer experience.
-Maintain an organized and clean reception area to reflect the company's professional image.
-Oversee front desk operations, including managing bookings, appointments, phone inquiries, and email correspondence.
-Perform essential administrative tasks, including record-keeping and document updates as required.
-Manage walk-in and telephonic queries, ensuring all inquiries are handled efficiently and visitor logs are maintained accurately.
-Supervise front desk staff, including housekeeping and office assistants, ensuring their tasks are performed effectively.
-Welcome and assist clients visiting the premises, ensuring their experience is seamless, and maintain a comprehensive visitor list.