Job Description: Front Office Executive
Key Responsibilities:
Greeting and welcoming visitors: Providing a positive first impression by greeting guests, answering inquiries, and directing them appropriately.
Managing the reception area: Maintaining a clean and organized reception area, ensuring a professional and welcoming environment.
Handling phone calls and emails: Answering and directing phone calls, taking messages, and responding to emails in a timely and professional manner.
Administrative support: Providing administrative support to other departments, including scheduling appointments, booking travel, and preparing documents.
Maintaining records: Keeping accurate records of visitor logs, phone calls, and other important information.
Qualifications:
Excellent communication and interpersonal skills: Ability to communicate effectively with visitors, colleagues, and clients.
Professional appearance and demeanor: Maintaining a professional appearance and demeanor at all times.
Strong organizational and time management skills: Ability to prioritize tasks and manage time effectively.
Proficiency in computer applications: Familiarity with Microsoft Office and other relevant software.
Customer service orientation: Providing excellent customer service and ensuring visitor satisfaction.
Additional Skills (Preferred):
Multitasking ability: Handling multiple tasks simultaneously while maintaining attention to detail.
Problem-solving skills: Ability to identify and resolve issues in a timely and efficient manner.
Knowledge of office procedures and protocols: Familiarity with office procedures and protocols, including visitor management and phone etiquette.
