Overview: The AR (Accounts Receivable) Caller plays a crucial role in the healthcare revenue cycle by ensuring the timely collection of outstanding patient and insurance balances.

This position is essential in maintaining the financial health of the organization and requires a detailoriented and efficient professional to manage billing inquiries resolve discrepancies and facilitate payment processes.

Key Responsibilities: Initiate and handle outbound calls to patients and insurance companies regarding outstanding balances Review and follow up on claims and appeals to facilitate payment collection Resolve billing discrepancies and issues related to denied claims Document all communication with patients and insurance companies Adhere to compliance and regulatory standards in all communication and documentation Update patient demographic and insurance information Collaborate with internal departments to resolve outstanding issues Provide exceptional customer service and support to patients regarding billing inquiries Assist in identifying and implementing process improvements to enhance collection efficiency Participate in regular meetings and training sessions to stay updated on industry changes Required Qualifications: Bachelors degree in Business Administration Finance or related field Proven experience in medical billing and accounts receivable management Familiarity with medical terminology ICD10 and CPT coding Proficiency in using billing and collections software and CRM systems Strong analytical and problemsolving skills Excellent communication and negotiation abilities Ability to prioritize tasks and manage time effectively Knowledge of insurance verification and claim adjudication processes Attention to detail and accuracy in data entry and reconciliation Ability to work independently and as part of a team Understanding of healthcare compliance and privacy regulations Certification in Medical Billing and Coding is a plus Experience in a healthcare or hospital setting is preferred Proficient in Microsoft Office suite particularly Excel Ability to adapt to changing requirements and stay updated on industry changes Strong customer service orientation and conflict resolution skills reconciliation,conflict resolution,claims and appeals,medical billing,healthcare compliance,medical terminology,prioritization,accounts receivable management,negotiation,insurance verification,icd-10,privacy regulations,account reconciliation,cpt coding,communication,claim adjudication processes,problem-solving,customer service,customer service orientation,crm systems,microsoft office,analytical skills,time management,data entry,microsoft office suite,billing inquiries,accounts receivable,billing and collections software