We are Hiring..
Immediate joiner Preferred (Remote)
**Only should apply Developer experience *** (Please Don't apply support profile)
As a Genesys Cloud Developer - Delivery & Release, you will be responsible for designing, developing, and implementing Genesys Cloud solutions.
Role
·Receives story assignments for build work and change requests
·Participates in story pointing during sprint planning
·Tests all items build in the dev org
·Completes peer review for work done by other developers in dev org
·Forms PR to test environment and requests PR approval
·Responds to defects even if the work was completed by another team member
Business acumen
·Ability to understand how the things we build impact the front-line agents and the operations
·Ability to explain how each built would benefit or change a business process
·Connecting the technical delivery to the business concepts and goals
·Ability to hear out numerous stakeholders with conflicting requirements and provide recommendations on a balanced solution to go forward
·Ability to translate IT and technical terminology into business language
Mandatory Skills 2+ years working with Genesys Cloud objects and Architect flows
·Experience working with CICD / Dev Ops / Git Hub
·Ability to identify opportunities to automate / streamline so that over time the team does more with less
Note: The candidate is expected to work in Eastern hours + and some in regular hours as well.
Interested can Email: suganthi.a@servion.com
Thanks
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Servion Global Solutions | Genesys Cloud Developer - Delivery & Release, Kottayam
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Servion Global Solutions | Genesys Cloud Developer - Delivery & Release, Kottayam
India, Kerala, Kottayam,
Modified January 4, 2025
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Servion specializes in delivering cutting edge Customer Interaction Management (CIM) solutions and applications that enhance Customer Experience. With more than 600 customers and over 1000 installations spread across 60+ countries, Servion’s products and solutions handle more than 7 billion multimedia interactions per year.