Salesforce/Vlocity Senior DeveloperApplication Development AdvisorWe are looking for a passionate Trailblazer (aka Salesforce Developer) to join our Technology team supporting the Global Health Benefits Service Center application in Cigna International Markets.As a Salesforce/Vlocity Senior Developer, you will work as part of an Agile scrum team and will be responsible for providing technical direction and oversight to other team members. This role also includes opportunities to work on the most complex implementation requirements in the team, managing assigned work requests, building customized solutions using Salesforce declarative tools, custom code, and AppExchange products. The candidate will require an understanding of business processes related to Service Cloud as well as strong technical and communication skills to interface directly with internal stakeholders to understand their needs in order to develop and enhance the system accordingly. About YouYou’re the type of person that is always looking to learn and embrace existing and emerging integration capabilities/approaches.You’re passionate about all things technology and keep up to date with the latest industry trends and products.You’re the type of person that loves the challenge of solving complex technical problems by thinking outside the box.A normal day looks likeLeadership and CollaborationActing as an escalation point for complex technical queries within the teamMaintaining an overview of the entire solution as implemented by the teamParticipating in peer review sessions with other Salesforce developers and admins within Cigna's Salesforce communityCollaborating with other technology teams to facilitate interfaces between Salesforce and other systemsCollaborating with Cigna's Architecture team in regard to project/small change intake and related Salesforce effort estimatesCommunicating with business partners to set expectations and negotiate when needed, explaining complex technical issues and producing technical documentationParticipating in Agile team activities, such as estimation, collaboration in requirements definition, code reviews, and contribution of feedback during retrospectivesMentoring junior team membersDevelopmentAnalyzing requirements to ensure information is complete and determine complexity.Applying your knowledge of “out of the box” functionality to determine what different design options exist and highlight any compromises.Developing and documenting customized solutions within the Salesforce platform including enhancing and creating workflows, process builders, functions and configurations and maintaining balance between point and click and coding solutionsDeveloping and documenting customized solutions leveraging Vlocity components such as Omniscripts, Data Raptors and Integration Procedures to complement built-in Salesforce functionalityDevelop system integrations involving Salesforce.com web services (JSON, SOAP) and Vlocity Data Raptors and Integration ProceduresEnsuring developed solutions are written to be maintainable, scalable, testable and deployable.Ensuring that solutions adhere to Salesforce best practices and leverage standard CRM functionality where possible.Support and ReleaseAssisting the Production Support team and Production Salesforce Admins who manage daily support and maintenance of the Salesforce instanceSupport for bug fixing and integration with other systemsMaintaining system security and integrityDeployment/Release of the change through sandboxes to productionIdeally you will have experience with or have:Bachelor’s degree in Computer Science or a related discipline6+ years in Salesforce administration and development4+ years as a Salesforce Developer with Apex, triggers, trigger frameworks, Visualforce, Lightning Aura/LWC3+ years as a Vlocity/Omnistudio developer with Omniscripts, Data Raptors and Integration Procedures2+ years building Lightning Aura Components Experience with web-based technologies like HTML, CSS, and JavascriptHands on Salesforce experience on Service Cloud Knowledge of Salesforce REST, SOAP and Metadata API and integration experience with calling external REST/SOAP APIs and web services from SalesforceKnowledge of agile processes, software development lifecycle and supporting toolsGeneral understanding of common IT applications Exceptional English verbal, written and interpersonal skills, including an ability to effectively communicate with both business and technical teamsAt least one ofCertified Salesforce AdministratorCertified Platform App BuilderCertified Platform Developer ICertified Omnistudio DeveloperIt would be great if you have:4+ years as a Salesforce Administrator with declarative development - Process Builders, Workflow, Validations, Object Model, SecurityCertified Platform Developer II and aboveCertified OmniStudio ConsultantCertified Copado Fundamentals I and IIExperience with Salesforce DevOps tools such as Copado, Git, SFDXExperience with Health CloudAbout The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.