Manage operation, administration, configuration & support of various IT security devices, solutions and technologies deployed to Prevent, Protect, Shield, Defend, Respond & Remediate ● Ensure BAU by delivering agreed service levels to business ● Identify & analyze pain areas in existing security operations / architecture & implement the improvements. ● Configuration management & period reviews to ensure optimum security, availability, performance, and capacity. ● Ensure the coverage and effectiveness of security operations and deployed solutions ● Ensure that the existing security processes & procedures are followed and devise new and/or optimize existing as required ● Ensure up-to-date documentation - SOPs, Architecture etc. ● Measure, manage & report – availability, performance, capacity, risks & SLAs from business perspective ● Establish operations & support functions to manage life-cycle of request, event, incident, problem and change ● Ensure latest stable version of the solution ● Ensure hardening and latest security patches ● Ensure backups and retention as required. ● Ensure compliance with organization policy, audit & regulatory requirements and closure of findings if any ● Act as a L3 support for the identification, investigation and resolution of security incidents and issues in existing & newly implemented security solutions