Position: Office Assistant / Operations Assistant
Company: Aura – The Diet Clinic
Location: Ahmedabad
About Aura – The Diet Clinic
Aura – The Diet Clinic is one of Ahmedabad’s leading nutrition and lifestyle transformation clinics, founded by Hons (Dr) Saurabh Kaushik, a renowned clinical nutritionist and lifestyle coach. With a strong team of professionals, Aura has helped thousands of clients achieve sustainable health transformations through personalized guidance and continuous support.
Role Overview
We are looking for a smart, responsible, and proactive Office Assistant who can support the day-to-day operations of the clinic. This role involves assisting in almost all backend and operational tasks (excluding diet planning and consultations) while ensuring smooth coordination within the team.
Key Responsibilities1. Front Desk & Client Handling
- Greet clients and manage in-clinic experience
- Handle walk-ins, calls, and basic inquiries
- Assist in appointment scheduling and coordination
2. Call & Whats App Coordination
- Attend incoming calls and explain basic services
- Follow up with leads and existing clients via Whats App
- Share program details and guide clients to authorized team members
3. Operational Support
- Assist authorized staff (nutritionists / management) in daily tasks
- Maintain client records and basic documentation
- Coordinate between team members for smooth workflow
4. Administrative Work
- Maintain appointment registers and digital data
- Handle billing support and basic invoicing coordination
- Ensure clinic cleanliness, organization, and readiness
5. Social Media & Content Assistance
- Help in basic content shooting (Reels, videos, photos)
- Assist in posting or coordinating with the marketing team
- Support in managing basic online engagement (if required)
6. Client Experience & Follow-ups
- Ensure timely follow-ups as guided by the team
- Maintain a professional and positive client experience
- Handle basic client concerns and escalate when needed
Skills & Requirements
- Good communication skills (Hindi, English, Gujarati preferred)
- Basic understanding of customer handling and coordination
- Organized, responsible, and detail-oriented
- Basic knowledge of Whats App, Excel, and social media
- Positive attitude and willingness to learn
Who Should Apply?
- Freshers or candidates with 0–2 years of experience
- Individuals interested in healthcare, wellness, or client servicing
- Someone who is proactive, presentable, and team-oriented
What We Offer
- Growth opportunity in the health & wellness industry
- Exposure to clinic operations and client management
- Supportive and learning-focused work environment
- Opportunity to grow into higher roles within Aura
Important Note
This role is strictly operational and support-based.
