Role : Branch In-Charge
Vertical : Rural
Experience : 6-8 years
Location : Kadiri (Andhra Pradesh)Job Role : Profitability Management - Maintaining & optimizing profitability for the branch.
Target setting & management – Monitoring branch targets in numbers & volumes.
Portfolio quality management - through superior underwriting, working closely with collections.
Cost management – managing all branch operating costs including cost of acquisition, operations etc.
People management – Motivating team, handling HR & administration function of the branch.
Customer experience management - Ensuring superior customer experience and handling customer service in termsof collections, pre closures & service issues business.
Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds.
Monitor individual performance of each employee, continuously work to maximize productivity People Management. Key Responsibilities : Ability to plan & execute targets for all products.
Ability to create professional work culture that encourages enthusiasm and team spirit.
Ability to manage and implement change by taking complete ownership.