Job Overview: As a Cluster Manager, you will be responsible for overseeing multiple properties within our organization.

  Key Responsibilities: 1.

Customer Experience: - Ensure exceptional guest experiences at all cluster properties - Innovate and implement ideas to enhance guest experiences.

- Promptly resolve any guest complaints or issues to maintain high levels of guest satisfaction.

2.

Staff Management: - Develop grooming standards and establish disciplinary procedures for staff.

- Oversee training programs for on-ground staff to enhance performance.

- Support hiring of non-managerial staff.

3.

Property Maintenance: - Customize and implement Keekoo SOPs and systems to ensure each property is spectacular and well-maintained.

4.

Housekeeping Oversight: - Manage and execute the housekeeping roster to maintain cleanliness standards.

5.

Vendor Relations: - Manage relationships with vendors to optimize service and cost-efficiency.

6.

Property Operations: - Work towards achieving restaurant sales targets.

- Innovate and suggest cost-saving ideas to minimize expenses.

- Monitor and reduce wastage.

Requirements Qualifications and Skills: - Bachelor's degree in Business Administration, Hospitality Management, or related field (preferred).

-   Proven experience in property or hospitality management.

-   Strong leadership and communication skills.

- Ability to manage multiple priorities and work under pressure.

Benefits Incentives Food Accommodation