Company Overview:
Rupicard is a VC-funded fintech startup based in Bengaluru that aims to democratize access to credit cards and design a credit card tailored for Bharat. We actively support users in building and improving their credit scores, contributing to their holistic financial well-being.
Job Overview:
We are looking for a proactive and detail-oriented Collections Executive to manage and execute collection operations effectively. The ideal candidate will have 1-3 years of relevant experience and possess strong communication and negotiation skills. While prior experience in team handling is a plus, it is not mandatory.
Key Responsibilities:
Collection Operations:
- Ensure timely collection of overdue payments from assigned portfolios.
- Communicate effectively with customers to resolve payment issues and negotiate settlements when necessary.
- Adhere to company policies and compliance guidelines in all collection activities.
- Handle escalated customer queries regarding overdue payments.
Reporting and Compliance:
- Prepare and maintain accurate records of all collection efforts and customer interactions.
- Monitor recovery rates and report on individual performance metrics.
- Ensure compliance with regulatory requirements, including adherence to guidelines for Debt Recovery Agents (DRA).
Qualifications:
Education:
- High school diploma or equivalent;
a bachelor’s degree in finance, business, or related fields is a plus.
Experience:
- 1-3 years of experience in collections or accounts receivable management.
- Team handling experience is a plus but not mandatory.
Certifications:
- DRA Certification is mandatory.
Skills:
- Strong communication and interpersonal skills.
- Proficiency in collection software and CRM systems.
- Excellent negotiation and conflict-resolution abilities.
- Analytical mindset and attention to detail.
Key Competencies:
- Customer-focused approach with strong problem-solving skills.
- Ability to perform under pressure and meet deadlines.
- Professional and courteous demeanor in customer interactions.
Location:
Bellandur, Bangalore
Work Hours:
6-day working schedule (Sunday fixed off)
Compensation:
Competitive salary as per industry standards
How to Apply:
Interested candidates can send their resumes to or contact us at 9285352531 for further details.
Join us and be part of a dynamic team contributing to redefining financial inclusion in Bharat!