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Collections Executive

India, Republic Of India, Bengaluru
Last update 2025-02-09
Expires 2025-03-09
ID #2566589847
Free
Collections Executive
India, Republic Of India, Bengaluru,
Modified January 24, 2025

Description

Company Overview:

Rupicard is a VC-funded fintech startup based in Bengaluru that aims to democratize access to credit cards and design a credit card tailored for Bharat. We actively support users in building and improving their credit scores, contributing to their holistic financial well-being.


Job Overview:

We are looking for a proactive and detail-oriented Collections Executive to manage and execute collection operations effectively. The ideal candidate will have 1-3 years of relevant experience and possess strong communication and negotiation skills. While prior experience in team handling is a plus, it is not mandatory.


Key Responsibilities:

Collection Operations:

  • Ensure timely collection of overdue payments from assigned portfolios.
  • Communicate effectively with customers to resolve payment issues and negotiate settlements when necessary.
  • Adhere to company policies and compliance guidelines in all collection activities.
  • Handle escalated customer queries regarding overdue payments.

Reporting and Compliance:

  • Prepare and maintain accurate records of all collection efforts and customer interactions.
  • Monitor recovery rates and report on individual performance metrics.
  • Ensure compliance with regulatory requirements, including adherence to guidelines for Debt Recovery Agents (DRA).


Qualifications:

Education:

  • High school diploma or equivalent;
    a bachelor’s degree in finance, business, or related fields is a plus.

Experience:

  • 1-3 years of experience in collections or accounts receivable management.
  • Team handling experience is a plus but not mandatory.

Certifications:

  • DRA Certification is mandatory.


Skills:

  • Strong communication and interpersonal skills.
  • Proficiency in collection software and CRM systems.
  • Excellent negotiation and conflict-resolution abilities.
  • Analytical mindset and attention to detail.

Key Competencies:

  • Customer-focused approach with strong problem-solving skills.
  • Ability to perform under pressure and meet deadlines.
  • Professional and courteous demeanor in customer interactions.


Location:
Bellandur, Bangalore

Work Hours:
6-day working schedule (Sunday fixed off)

Compensation:
Competitive salary as per industry standards


How to Apply:

Interested candidates can send their resumes to or contact us at 9285352531 for further details.

Join us and be part of a dynamic team contributing to redefining financial inclusion in Bharat!

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Collections executive

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