Job Role: Team Lead GSuite Required Experience : Minimum 20 months of experience Job Description: Team Lead Responsibilities and Expertise Monitor the team’s performance Develop quality assurance framework Design Solution Oriented Presentations for Customer Deliver IQA Fundamentals Training to newly onboarded QAs Analyze data to generate hypotheses & conclusion Manage process transition Develop & deliver regular reports on program results to senior leadership Minimum of 20 months of experience Directs & supervises team to achieve assignments using established guidelines procedures and policies.

Plan organize and prioritize work efficiently multitask and work well under pressure with minimal direction.

Work well with others in a teamoriented environment and to gain their cooperation Under the direction of the site leads implement strategies to successfully manage the day to day operations Working with teams across the globe with different Vendors across the globe and participating in Calibration sessions.

Drive the team to achieve individual as well as team target Coach mentor and share feedback to the trainees/ team by cross auditing the cases that are processed by IQAs Ability to conduct Gauge R& R sessions within the team Regular connects with the team through team huddles and one o one’s Set a healthy environment in the team and positive mind frame in the individual Ensure daily productivity and Quality metrics are met/exceeded Identify opportunities for process improvements for direct team Skills Required: Minimum qualification Graduate in any discipline Ability to handle heavy data related assignments.

Ability to multitask based in priorities Excellent command data centric assignments Strong MS Office skills especially MS Presentation and MS Excel Multiple stakeholder management; Competitive/Market intelligence; Consulting skills; Forecasting skills; Good in analytical thinking problem solving Feedback & Coaching Skills Experience working with large volumes of data and data analysis Strong communication skills ability to work closely with internal staffing clients and communicate complex analytics in a structured and clear manner.

Proven track record of exceptional performance and high productivity.

Ability to work in a fastpaced constantly evolving environment.

Should have great networking and rapport building skills.

Should be able to communicate effectively with senior management executives High degree of problemsolving and analytical skills with strong attention to detail required.