A Counselor will be responsible for building relationships with potential learners and converting them into paying customers for the courses.
Responsibilities:
Cold call and qualify potential leads from a designated target audience.
Understand learner needs and recommend suitable courses from our portfolio.
Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW courses.
Negotiate effectively and address customer concerns to secure enrollments.
Build strong relationships with potential learners and nurture leads for future conversions.
Maintain accurate records of calls, interactions, and progress of individual and team targets.
Contribute to the continuous improvement of sales processes and strategies.
Qualifications:
Proven experience in B2 C sales, preferably in the education sector.
Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.
Strong problem-solving and consultative selling skills.
Ability to identify and overcome objections confidently.
Time-management skills and the ability to work independently and as part of a team.
Target-oriented and motivated to achieve success.
Proficiency in using CRM tools and data analysis for reporting.
Benefits:
Opportunity to work in a dynamic and fast-paced environment.
Be part of a team passionate about making a difference in people's lives.
Regular training and development opportunities to enhance your sales skills.
Chance to contribute to the growth of a leading upskilling platform.
