Customer Support Manager

Abacus Mumbai, Maharashtra, IN
₹ 12 L

Published 2026-02-27

Description

We're looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You'll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is offline.

Requirements
1–3 years of experience in customer support, operations, or a similar role
Strong written and verbal communication skills
Basic troubleshooting ability
Experience with community management (online forums, chat groups, or similar)

Work Hours: Weekends and public holidays (India)

Compensation: 10-12 Lakh

Location

Mumbai
Maharashtra
India
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Attributes

Job type Full time
Contract type Permanent
Salary type Per annum
Occupation Customer support manager
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Abacus
Abacus
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Registered 2023-06-24
India
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