Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. Minimum Experience 2 Years Must Have Skills Excellent communcation Fluent in Hindi & English Working knowledge of Microsoft Excel Typing Speed of minimum 30 Words Per Minute Outspoken personality ( someone who likes to talk with people ) Good To have Skills Previous Experience with eCommerce Industry or processes like listings, order processing, etc. Experience with accounting software like Tally, Busy, Quickbooks, etc. Job Duties Understand OMSGuru platform and its functioning thoroughly Support our existing clients via Chat, Phone, Email & Tickets. Help onboard new clients onto our system