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Vkyc Executive

India, Republic Of India, Bengaluru
Last update 2025-02-09
Expires 2025-03-09
ID #2566589849
Free
Vkyc Executive
India, Republic Of India, Bengaluru,
Modified January 24, 2025

Description

About Navi:

Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.

Founders:
Sachin Bansal & Ankit Agarwal


What would you do at Navi?

Video KYC is part of the Customer Experience team at Navi. This role will require you to:

  • Perform real-time customer identification through checks & reviews of KYC documentation on video calls to prevent fraudulent attempts.
  • Demonstrates the highest standards of customer service while ensuring that customers are comfortable through the verification process.
  • Strict adhere to standard operating procedure and service quality standards.


What skills do you need for this role?

  • Freshers who are keen on customer support, KYC verification roles
  • Good communication skills- Proficiency in both Hindi and English (verbal) is mandatory.
  • Should be proactive, confident, and customer focused
  • Should have basic knowledge of the internet and excel
  • Flexible with working hours as per rosters and shifts

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Vkyc executive

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