Position Overview The Head of Quality Control will be responsible for leading the entire quality function across manufacturing operations for electrical equipment.
This role requires a seasoned quality leader with a strong electrical engineering foundation and proven experience in quality systems, process excellence, regulatory compliance, and team leadership.
The position demands strategic oversight along with hands-on execution to ensure product quality, customer satisfaction, and adherence to global standards.
Key Responsibilities 1.
Quality Strategy & Leadership Define and drive the overall quality strategy aligned with business goals Establish a culture of zero-defect manufacturing and continuous improvement Lead, mentor, and develop the quality team across functions 2.
Quality Control & Assurance Oversee incoming, in-process, and final inspection systems Ensure strict adherence to quality standards, specifications, and testing protocols Implement advanced quality tools such as SPC, Six Sigma, FMEA, CAPA, Root Cause Analysis 3.
Compliance & Certification Ensure compliance with relevant standards such as: ISO 9001, ISO 14001, ISO 45001 Industry-specific standards (IEC, BIS, CE, UL as applicable) Manage internal and external audits and ensure timely closure of observations 4.
Customer Quality Management Lead customer complaint handling and resolution Drive customer satisfaction improvement initiatives Act as the primary interface for quality with key customers 5.
Process Improvement (Lean & Operational Excellence) Drive lean manufacturing practices within quality processes Identify opportunities for process optimization and cost reduction Ensure continuous monitoring and improvement of KPIs 6.
Supplier Quality Management Develop and monitor supplier quality systems Conduct supplier audits and ensure compliance Drive vendor improvement programs and quality performance tracking 7.
Documentation & Reporting Ensure accurate and timely quality reporting to management Maintain all documentation as per audit and compliance requirements Develop dashboards for tracking quality metrics (PPM, Rejection Rate, COPQ, etc.) 8.
