About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality.

We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.

Responsibilities: Support systems engineering lifecycle activities for large hybrid Splunk and Crib deployments, including requirements gathering, design, testing, implementation, operations, and documentation.

Lead troubleshooting efforts and identify root cause of problems across the enterprise logging environment.

Work on and lead projects that drive continuous improvement, enhancements of products, services offerings, and governance.

Coach and mentor customers and staff that may need technical assistance or guidance.

Partner with Agile Program and Product Management leads to develop, plan, and execute large initiatives.

Available On-Call 24x7 support on a rotational schedule.

Qualifications Required Skills: Strong written and verbal communication skills with the ability to interact with all levels of the organization.

Strong influencing/negotiation skills.

Strong interpersonal/relationship management skills.

Strong time and project management skills.

Skilled in operations, support and engineering with of the following products Linux, Splunk Enterprise, Splunk Cloud, Cribl Stream and AWS Familiarity with agile methodology including SCRUM team leadership.

Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.

Required Experience & Education: Overall experience of 11-13 years A minimum of 12 years of experience supporting, operating, and managing large Splunk environments.

At least 2 years specifically with Splunk Cloud.

A minimum of 8 years of experience supporting and managing Cribl Stream deployments.

Experience with Splunk Premium Applications, IT Service Intelligence and Enterprise Security.

A minimum of 3-4 years with AWS Services and implementations with a working knowledge of core AWS products including S3, Terraform, ALB/NLB, EC2, Private Link and VPCs AWS, Cribl and Splunk certifications, such as Splunk Certified Architect or AWS Associate, are highly desirable.

At least 8 years of experience with LAN/WAN technologies and clear understanding of basic network concepts and services.

11 to 13 years of experience with Linux operating system management or administration.

Demonstrated proficiency in scripting and programming languages (e.g., Python, Power Shell) for custom Splunk app development.

Experience with Ansible and leveraging playbooks for task automation.