Role Title: Senior Engineering Manager SRE (Loyalty) Position Summary: The Senior Network Security Engineer, Network Site Reliability Engineering (SRE) is the subject The Director of Public Cloud Platform will lead a team of engineers responsible for the development, design, and engineering of Marriotts Public Cloud platform, which includes compute, storage, and capacity services.

This role will play a critical part in supporting Marriotts business applications, managing cloud migrations, enhancing observability, and driving Fin Ops initiatives across both public and private cloud environments.

The Director will be instrumental in building strong partnerships across business, technology, and product leadership, as well as with external vendors and partners, to implement an innovative and cost-effective operating model for cloud-based solutions.

The Public Cloud product produces services including Compute/Storage, Virtualization, Operating Systems, Container Platforms, Middleware, Database, Business Intelligence, Tools and Automation through Infrastructure As Code across Marriotts entire Public Cloud footprint.

Job Responsibilities: Provides leadership, oversight, governance and strategic direction related to Infrastructure services to enable the delivery of IT services.

Defines the Marriott infrastructure architecture and governance model Provides technical leadership, oversight, standardization and validation of the effectiveness for the Enterprise Infrastructure environment Researches, designs, and implements high-performing software components that are standards-based, highly available and secured, delivering the required business functionality.

Educates internal and external users of the technologies to continually improve the knowledge and skill-base of the organization on how best to operate and support the infrastructure services.

Develops documents with a focus on how services will be leveraged in the solution architecture.

Participates in the evaluation and selection of Infrastructure based products.

Work closely with the EA team to facilitate alignment of plans with what is being delivered.

Institutes governance based on best practices and ensure proper alignment to projects and major initiatives Leads the analysis of the current environment to detect critical deficiencies and recommends solutions for improvement.

Leads the analysis of technology industry and market trends to determine the potential impact on the overall Infrastructure architecture.

Supports Solution and Domain Architecture by providing architecture direction in terms of technology, software and infrastructure for projects in the delivery life cycle Consults with architecture teams to identify when it is necessary to modify the technical architecture to accommodate infrastructure needs.

Oversees the documentation of all architecture design and analysis work.

Defines, designs, implements and promotes standard configuration and change management, processes and practices.

Collaborates with Project Managers and business unit leaders for all projects involving enterprise data.

Acts as a leader and advocate of technology management, including coaching, training, and career development to staff.

Liaises with vendors to select the products or services that best meet company goals.

Develops and promotes technology management methodologies and standards.

Defines requirements for Marriott Infrastructure Engineering and Service Providers to implement the appropriate tools, software, applications, and systems to support appropriate technology goals.

establish methods and procedures for tracking technology quality, completeness, redundancy, and improvement.

address technology-related problems in regards to systems integration, compatibility, and multiple-platform integration.

Defines requirements for Service Providers to develop and implement key components as needed to create testing criteria in order to guarantee the fidelity and performance of technology architecture.

document the technology architecture and environment in order to maintain a current and accurate view of the larger technology picture.

Develops specific goals and plans to prioritize, organize, and accomplish work for self and direct reports.

Provides direction and assistance to other teams regarding projects.

Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.

Analyzes information and evaluates results to choose the best solution and solve problems.

Thinks creatively and practically to develop, execute and implement new plans or programs.

Generates and provides accurate and timely results in the form of reports, presentations, etc.

Plans, develops, implements, and evaluates the quality of the teams operations.

Provides recommendations to improve the effectiveness of processes or programs.

Understands and meets the needs of key stakeholders.

Supports achievement of performance goals, budget goals, team goals, etc.

Champions leaders vision for product and service delivery.

Works with direct reports and peers to develop and implement strategies and goals.

Communicates a clear and consistent message regarding goals to produce desired results.

Makes and executes the necessary decisions to keep team moving forward toward achievement of goals.

Provides targeted and timely communication of results, achievements and challenges to direct reports, peers, and leaders.

Interviews and hires employees.

Promotes the fair and equitable treatment of employees.

Facilitates regular, ongoing communication in department (e.g., staff meetings).

Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with customer and employees.

Incorporates customer satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals.

Solicits employee feedback.

Utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns Promotes adherence to policies consistently, follows disciplinary procedures and documents items according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

Identifies talents of direct reports and their teams and assists with their growth and development plans.

Skill and Experience: Undergraduate degree in computer science, software engineering, or a related field (or equivalent experience) 10 years of experience in SRE, devsecops or IT operations At least 5 years experience in a previous leadership role within SRE, devsecops or IT Operations At least five years of experience in one or more of the following technologies in each category below.

Certifications preferred: Presentation Management HTML, CSS, JS, Backbone, Node JS, Android, i OS Application Platforms NGINX, Java, Akana, Play Framework, Tomcat, Docker, Openshift Application Data Postgre SQL, Couchbase, Cassandra Integration Services Apache Kafka, Apache Spark, Akana Analytics Platforms Hadoop, dash DB, Cognos, Tableau Security Forgerock, Open ID, OAUTH, Ping Identity Public Cloud Azure, Google Cloud, Ali Cloud, Amazon Web Services Education and Certifications: Bachelors degree in Computer Science, Engineering, Information Technology, or related field; Masters degree preferred.

Work location : Hyderabad, India.

Work mode : Hybrid