• Providing functional/application support for Project-related activities in accordance with the Project methodology• Providing functional/application support, via Service Desk allocated calls and or Change Request• Defining business requirements, running workshops, conducting business analysis, providing input to system specifications, gap analysis between requirements, and JDE functionality• Documenting business processes• Consulting with users, technology liaisons, applications support personnel, and developers when researching solutions.• Planning, designing, and testing interfaces and reports for complex JDE applications• Gathering location requirements for specific JDE functional areas and performing system configuration, setup, site reviews; support prototype and integrated systems testing, Key and End User training, go-live activities, and post-go-live support.
