Service Recovery Head, India

India, Gujarat, India
Published 2023-05-27
Expires 2023-06-27
ID #1593489771
Service Recovery Head, India
India, Gujarat, India,
Published May 27, 2023

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Service recovery head

⇐ Previous job

Next job ⇒     


Service recovery Head GUJARAT, India Job Description Fault reduction through call listening and end to End RCA for journeys and problem resolution raised by call center, FGD and other internal groups Eliminating need for call by process / journey corrections (tactical)SR closure Reduction of repeat SR Driving App Adoption through changes in DT scenarios and communicating self-help (App / USSD) features to frequent callers Handling VIP customers Handling escalation from all touch points ( Pre and Post ) Reduction in calls / complaints MNP and voluntary Churn Management - Postpaid Job Info Job Identification113110 Posting Date12/12/2022, 01:13 AM Locations Bharti Airtel Limited, Ahmedabad, GUJARAT, IN Similar Jobs

⇐ Previous job

Next job ⇒     


Contact employer

    Private person
    Registered on 7. Oct 2017

    Employer's info

    Registered on October 7, 2017

    Quick search:


    Type city or region