Senior Associate Experience Manager, Thiruvananthapuram

Purpose of The Job:

To support the enhancement of Associate engagement, Well-being, and DEI initiatives across ALJ affiliates by supporting engagement and experience surveys, providing insights that can lead to improvement actions, and managing other necessary associate engagement, well-being, and DEI initiatives.

Major Activities:

• Design and Support Implement Annual and Pulse Engagement Surveys
• Analyze the survey results, perform data analysis market research, generate actionable insights, and present findings with management and leaders on associate engagement, well-being, and DEI matters.
• Manage Associate experience initiative at ALJ network of businesses by collaborating effectively with business partners, Delivery team, and other key stakeholders.
• Support leaders, HR heads, and business leaders in effective engagement and action planning implementation across all the ALJ affiliates.
• Design courses, education, and communication materials to enhance employee engagement, well-being, and DEI awareness among leaders, managers, and associates.
• Work on projects within the department's scope as directed by the line manager.
• Preparing forms, reports, dashboards, and tracking tools for better implementation of departmental projects

Qualification/Education, Experience, and Skills:

Minimum Qualifications:

Bachelor's Degree in HR or organization psychology or psychology or other relevant fields

Minimum Experience:

8-10 years in HR, 3-4 years in engagement, wellbeing and DEI

Job-Specific Skills:

MS Office (Excel), Qualtrics or other survey tool knowledge, Data Analysis, Critical thinking, excellent communication, essential project management, Learning & KAIZEN Mindset, Excellent Tracking and Monitoring skills

Language:

Fluent in English

Special Certification or Membership:

Certification in Qualtrics, BI tools, and Change Management are an added advantage