Hudle up! We're looking for a Sports Venue Executive to join our team, both at work and at play!
Job Location :
CV Raman Nagar
About the Role
A Sports Venue Executive is responsible for managing the operations and customer experience of the sports facilities he or she is assigned to. Some highlights of the role include:
● To ensure all bookings, payments and add-ons are being managed on the Hudle App.
● Greeting, interacting with customers, answering to their queries and creating a positive environment at the sports facility for the customers
● Being responsible for the infrastructure readiness of a sports facility and reporting to the Venue Manager in a timely manner. He / she will be responsible to work with the team for maintenance and upkeep of the facility.
● Ensuring hygiene is top class and all utilities ( water, electricity, washroom, CCTV, changing rooms,vending machines,playing area ) are properly functioning.
● Todevelopanexpertise in the tools that are used to manage operations- ensuring all bookings are reported in the Hudle App, Connecteam and Slack.
● Toensurebranding and signages are installed well and is enhancing the ambience of the facility.
● To ensure equipment is readily available for the customers.
● Workwiththemanagersdirectly to implement policies and follow them.
● Represent Hudle with high ownership, integrity and professionalism.
Qualifications & Requirements:
● Graduate in any field & Basic interest in sport.
● Functional understanding of technology.
● Conversant in Hindi. English is a bonus. (conversational knowledge of regional languages as per location is also a plus).
● Very high in integrity, punctuality and great at customer service.
● Past experience in the event management and hospitality industry, including hotels, retail, QSRs, facility management is preferred.
Benefits
● Competent Salary with great working environment
● ESI, PF and other statutory benefits for all employees
● Incentives for overtime & extra days worked