About Brillio: Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption.

Backed by Bain Capital private equity, and growing at nearly 60% Yo Y since its inception, Brillio is one of the fastest growing digital technology service providers.

We help clients harness the transformative potential of the four superpowers of technology – cloud computing, internet of things (Io T), artificial intelligence (AI), and mobility.

Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.

With delivery locations across the United States, Romania, Canada, Mexico, and India, our growing global workforce of over 6,000 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients.

Brillio was awarded ‘Great Place To Work’ in 2024 and 2025.

Learn more www.

Brillio.com.

Role Purpose: The Director, Software Engineering will be responsible for the development of skills, ways of working and culture within both the Software Engineering Team as well as within the wider D&T team within Madurai.

Successfully implement and manage software engineering roadmaps in alignment with our strategic vision, whilst making conscious, customer-centric choices on feature enhancements.

Manage and support the Product Development to ensure delivery of key objectives: Refinement and execution of digital development strategy.

Content and feature management of the product in line with the roadmap agreed with LT.

Delivering Software Engineering Roadmaps and Enhancing Features with Strategic Focus.

Need key milestones/ landmarks – product-wise.

Enhanced Management, Administration, and Compliance.

Deliver Sustainable Engineering and Innovation Transformations and Address Technical Debt.

Participate in the Commercial Council Programme Utilisation of development tools to deliver the software development Key metrics reporting on the performance of the team.

Delivering Software Engineering Roadmaps and Enhancing Features with Strategic Focus Key Actions: Roadmap Management: Adhere to committee-agreed roadmaps for each portfolio, documenting and explaining any strategic divergences.

Establish robust feedback loops with stakeholders for continuous roadmap improvement.

Develop and manage a comprehensive resourcing plan, addressing resource constraints.

Regularly update and maintain roadmap documentation.

Feature Enhancement: Strategically decide on feature enhancements, focusing on benefits for the entire customer community.

Document relevant product deliveries and changes in plans in a work tracking system.

Use Dev Ops principles for efficient tracking and communication regarding enhancements.

Documentation and Reporting: Prepare and document plans for the following year before the current year ends.

Create and maintain automated Saa S metrics for monthly reporting.

Proactively manage and address technical debt.

Enhanced Management, Administration, and Compliance Complete and submit all department management information and administration tasks within company guidelines.

Specific tasks include providing training requirements, performance feedback, equipment needs, and clarifying task understanding.

Timeline: Ongoing, with quarterly reviews to assess progress.

Deliver Sustainable Engineering and Innovation Transformations while Managing Technical Debt Overall Goal: Enhance delivery speed and efficiency across Product Management, Developers, Quality Assurance, and Dev Ops, while systematically addressing and reducing technical debt in our products.

Ensure the teams deliver on their goals, focusing on specific areas of interest as needed.

Review and refine process flows, including Dev Ops system and team processes.

Demonstrate and highlight continuous delivery (CD) improvements.

Create robust feedback loops with stakeholders for continuous learning and improvement.

The role will also be responsible for Leading and developing the Software Engineering Team to deliver world class digital solutions for our customers within retail client.

Contract management with our 3rd party suppliers Support the integration of the new structure with deliverable and measurable outcomes.

Understand the requirements of all stakeholders across products/ functions.

Maintain performance and exceed expectations on all SLAs.