Job Type: Service Now developer Location: Remote within India Job type: B2 B Contract Good product roadmap awareness Knowledge of FSM or ITAM is a plus Excellent knowledge of Workspaces, UI Builder, Flow Designer Excellent knowledge of Portal development ( dev Front end) ( Customer Portal or employee center potal)Strong Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)Excellent knowledge of the Service Now Platform and its core features (main applications, shared capabilities, CMDB…).
Portal management and customization (with practical experiences)Excellent knowledge of Case, Incident and Request management, Service Catalog definition and setup with practical experiences6+ years Hands-on Service Now CSM and ITSM experience.
Agile Methodology: Experience of working in SCRUM.
Testing strategy and execution Specification writing: ability to clearly document the technical solution including the high level design and the troubleshooting guide Strong problem-solving skills Good understanding of release management and code versioning best practices Knowledge of ITIL processes
