Job Type: Service Now developer
Location: Remote within India
Job type: B2 B Contract
- Good product roadmap awareness
- Knowledge of FSM or ITAM is a plus
- Excellent knowledge of Workspaces, UI Builder, Flow Designer
- Excellent knowledge of Portal development ( dev Front end) ( Customer Portal or employee center potal)
- Strong Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)
- Excellent knowledge of the Service Now Platform and its core features (main applications, shared capabilities, CMDB…).
- Portal management and customization (with practical experiences)
- Excellent knowledge of Case, Incident and Request management, Service Catalog definition and setup with practical experiences
- 6+ years Hands-on Service Now CSM and ITSM experience.
- Agile Methodology: Experience of working in SCRUM.
- Testing strategy and execution
- Specification writing: ability to clearly document the technical solution including the high level design and the troubleshooting guide
- Strong problem-solving skills
- Good understanding of release management and code versioning best practices
- Knowledge of ITIL processes
