Putting a thinking cap on sales Job Description Job Title: Cantonese Speaking - Inbound Lead Specialist Company: 221 B Baker Street Location: Kolkata Experience: 1-3 years Work Schedule: 07:30 AM to 04:30 PM, IST Hybrid Model Position Overview: Must-Have Requirement: Fluent in speaking Cantonese and well-versed in B2 B Saa SAs an Inbound Lead Specialist, you will be crucial in driving low-touch, transactional sales deals and ensuring that prospects who haven't completed purchases via self-service are onboarded effectively.
Your responsibilities will include outreach, lead qualification, sales calls, customer onboarding, and identifying upsell opportunities.
Key Responsibilities: Lead Reengagement: Identify leads who started, but did not complete a purchase and proactively approach them to convert those leads to paying customers Sales Calls: Lead sales calls with prospects, conduct product demos, discuss pricing, address product-related inquiries, and effectively communicate the value proposition of our client's offerings Customer Onboarding: Assist in the onboarding process for new customers, ensuring they have a smooth experience and are set up for success with our products Upsell Opportunities: Identify opportunities for upselling premium features to existing customers Desired Skills and Qualification: Proven experience in inbound lead specialist or a similar role, preferably with a focus on B2 B Saa S products or services are a must Excellent communication and interpersonal skills Self-motivated, proactive, and results-driven Ability to work effectively in a dynamic, fast-paced start-up environment Strong problem-solving skills and a customer-centric mindset Bachelor's degree in BCA/B.
