About Us:



The Souled Store is a homegrown youth casual-wear brand started in 2013. We are one of India’s largest online merchandising platforms with licenses like Disney, Warner Bros; WWE, IPL, Viacom18 to name a few. Apart from selling products with themed designs such as superheroes, movies, TV shows, and cartoons, the brand also is at the forefront of the latest youth style and fashion trends. In addition to core men and women wear apparel categories, we have also expanded to new categories and introduced new product lines like activewear, supima products, innerwear, personal care products like perfumes etc. We have also launched footwear and kidswear recently.




Although we are primarily an online brand, we’ve expanded in the offline retail space as well and have offline stores in Mumbai, Bangalore, Delhi, Pune and Indore.




We're now a 'Great Place to Work' certified organization which boasts of our fantastic employee culture and policies.




The Souled Store was born out of the idea of loving what you do, from the soul. We believe that people do their best work when they love what they do. There are too many Monday mornings and you can’t go dreading every single one of them. Over the years, we have built a strong team of like-minded people that work smart, own their work, and think like leaders. If you identify with what we do and are interested in being a part of an aggressively growing brand, we would love to have you on board.




Team & Position Summary:




We are looking for candidates to join the team in the position of a Store Manager with a minimum of 6 to 8 years of experience with Fashion and Apparel Brands. As the Store Manager at The Souled Store, you will be instrumental in catapulting our organization’s retail efforts. The role will involve interactions with a diverse group of people.




Responsibilities:



Overseeing and managing the day-to-day operations of the store


Develop strategies to increase footfalls, expand store traffic and drive profitability of the store


Meet the store targets by training, motivating mentoring and providing feedback to the store associates


Develop metrics for the stores to evaluate achievement of targets, conversions of footfalls, customer satisfaction, repeat customers vis-a-via new customers records etc.


Develop strategies for sales and understand customer requirements and feedback of products


Overseeing the visual look & feel of the store – checking the visual display of products and the displays outside the stores, the placement of products and the other creatives in the store


Build a great rapport with the customers to build loyalty and have recurring customers Competencies


Communication & Presentation: Must have excellent communication (written and verbal) and confident presentation skills


Interpersonal Skills: Excellent interpersonal and rapport building skills are a must. Must be able to interact with customers and build rapport.


Product Knowledge: Understands TSS merchandise and the fandom, pop culture space.


A ‘roll up your sleeves and get it done’ leadership style and marked by a high level of energy and attention to detail


Comfortable operating in a matrix and constantly changing environment



Education & Experience:



Bachelors degree in any stream or an equivalent education background


Has experience of 6 to 8 years in a similar role of a store manager


Understand the metrics to be checked and calculated for the store revenues and incentives


Has managerial experience in the past and is able to establish team policies and structures


Understands good practices with visual merchandising and displays at stores and is able to anticipate and plan ahead.


Highly driven, energetic and a team player


Ability to and willingness to learn of the TSS culture , gain product knowledge and use it to their sales advantage.