Job Overview
This role focuses on proactive monitoring, patch management, advanced troubleshooting and escalation support to ensure availability, performance and reliability of client systems.
The ideal candidate is technically strong, operationally disciplined and comfortable working in a fast-paced operations environment.
Skill Set Requirements
The following skills are required for this position:
Strong hands-on experience with network server endpoint operations
Patching maintenance across network devices servers endpoints expertise
Troubleshooting skills across Windows Linux networking identity systems knowledge
You must be able to work as part of a team contributing effectively towards operational metrics tracking NOC performance service levels.
