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Team Lead, Fcd

India, Karnataka, Bengaluru
Last update 2024-11-13
Expires 2024-12-13
ID #2358857368
Free
Team Lead, Fcd
India, Karnataka, Bengaluru,
Modified September 24, 2024

Description

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online.

We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.

Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment.

Every day we solve complex technical and business problems with ingenuity and simplicity.

We’re making history and the good news is we’ve only just begun Summary: Amazon is a highly data driven company highly passionate about its customers.

In this context it is vital to ensure the customers always get their orders on time and with quality.

The processes at the FCs are largely manual involving large numbers of associates.

One of the most critical roles is that of a Team Leader who acts a mentor/guide to the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

In this role you will be responsible for driving up the sortation & line haul infrastructure in the region which includes identifying the new routes.

Job Deliverables:o Daily Management of shifto Administrative management of associateso Job allocation to associateso Monitoring and mentoring of associates on productivity, quality and safety.o Analysis of the data reports to identify performance bottlenecks and improve the performanceo Monitor status of problem solve queueso Responsible for shift quality and associated action planso Preparing and implementing training and development plans for associateso Conduct a 4 M and 5 S audit for the respective work stations on a daily basiso Implement the formal process control and process improvement mechanisms such as Kaizeno Essential Skills Defining the transportation process from FC to FC/RSCo Ensure enough bandwidth in sortation team to ensure peak time delivery managemento Continuously improve the through put and attain a sustained level of delivery performance improvemento Stand-in for Area Manager Key job responsibilities Job Deliverables:· Daily Management of shift:o Administrative management of associateso Job allocation to associateso Monitoring and mentoring of associates on productivity, quality and safety.o · Responsible for shift performance and associated action plans· Preparing and implementing training and development plans for associates· Conduct a 4 M and 5 S audit for the respective work stations on a daily basis· Stand-in for Area Managero Vehicle planning, placement and on-time departure to meet customer promiseso Deep dive on metrics to come up with well-defined actions and process improvements We are open to hiring candidates to work out of one of the following locations: Bangalore, KA, INDBASIC QUALIFICATIONS- Bachelor's degree- Experience with Microsoft Office products and applications PREFERRED QUALIFICATIONS- Speak, write, and read fluently in English

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Team lead, fcd

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