Key Responsibilities:
• Experience in IBM Integration Bus (Web Sphere Message Broker).
• Experience in IBM MQ
• Experience in working with Azure Dev Ops and Agile methodology.
• Programming language Java / C#
• Azure platform
Support:
• Incident Management via Service Now and Monitoring tools
• Incident Management during Swedish business working hours (8am to 5pm CET)
• Incident Management 24x7 On-Call (typically non-Business hours)
• Message Management
• Investigation and analysis of requests with respect to messages or files that have been stuck or have been backed out when sent through the integration platform
• Analysis of logs and identifying errors related to messages
• Handle message related incidents from registration to resolution from a middleware perspective and ensure that the status will be regularly updated
• Communication with relevant parties in relation to the information ownership
• Work proactively and propose improvements in procedures for more flexible, reliable and faster message handling (permanent item on monthly meeting)
