Technical Support jobs, Hyderabad, Andhra Pradesh. Upload your free resume, get custom job alerts, and explore top employers hiring near you. Start your career today.Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services. Most companies offer technical support for the services or products they sell, either included in the cost or for an additional fee. Technical support may be delivered over by phone, e-mail, live support software on a website, or other tool where users can log an incident. Larger organizations frequently have internal technical support available to their staff for computer-related problems. The Internet can also be a good source for freely available tech support, where experienced users help users find solutions to their problems. In addition, some fee-based service companies charge for premium technical support services.Source: https://www.wikipedia.org/
• Experience with Client/server infrastructure, computer/help desk support, local area network, and desktop computer architectures, a thorough understanding of required duties of a computer support field environment • Basic knowledge of computer engineering or cybersecurity principles, practices, theories, and methods to identify and solve basic problems. •....
Job Summary We are looking for a skilled Contact Center Technical Support Engineer with deep expertise in contact center technologies to support the seamless operation of customer service platforms. This role requires diagnosing, troubleshooting, and resolving technical issues across various systems, including IVR, workforce management, quality management, a...
