This job is expired.


Technical Writer

Last update 2024-05-19
Expires 2024-05-18
ID #2156952155
Technical Writer
India, Andhra Pradesh, Hyderabad,
Modified May 16, 2024


The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.


You deliver documentation for all initiatives (feature, concept, procedure etc.). The content that you create is a great example for our customers in terms of accuracy, discoverability, relevance, usability, organization, and writing quality. The documentation that you create increases customer satisfaction with the features or workflows.
2. You advocate for customers, Influence feature and workflow improvements based on continuous customer feedback. You work across teams to help design and build better CX and UX.
3. You are knowledgeable about the tools (e.g., authoring/publishing tools and mark-up languages) and best practices (e.g., accessibility, consistency, discoverability, and readability) used by your team. You know when to apply existing standards and when to innovate, combine, or alter them for an even better result.
4. You have strong written and verbal communication skills. Your writing is of good quality with minimal copy editing needed. You follow the style guidelines recommended by your team. You utilize customer-centric writing, design, and research methodologies.
5. You manage the content (text, videos, illustrations and other visual communications) directly provided on the Carrier Logistics tool via the Help section (managed on Symphony tool).


. Ability to communicate across an increasing diversity of areas (e.g., trademarks, legal, marketing, regulatory, finance, PR, third-party entities, etc.)
Solid understanding of tools (e.g., authoring/publishing tools and mark-up languages
Experience into complete Supply chain(E-commerce)
Transportation Business Function


Bachelor's degree or equivalent experience
Experience in the IT technology industry.
Strong written and verbal communication skills
Location Hyderabad
Experience 4-6 Years

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Technical writer

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