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Information Technology Associate

India, Republic Of India, Bengaluru
Last update 2025-02-15
Expires 2025-03-15
ID #2566590311
Free
Information Technology Associate
India, Republic Of India, Bengaluru,
Modified January 24, 2025

Description

Key Responsibilities:
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Hardware Support:

  • Install, configure, and maintain desktop computers, laptops, printers, and other IT hardware.
  • Diagnose and repair hardware issues in a timely manner.
  • Perform regular hardware upgrades and recommend replacements when necessary.
  • Maintain an inventory of IT equipment and manage asset tracking.


Network Administration:

  • Set up, configure, and maintain network devices such as routers, switches, and access points.
  • Monitor network performance to ensure smooth connectivity and optimal speed.
  • Troubleshoot and resolve network issues, including LAN, WAN, and Wi-Fi problems.
  • Ensure network security by implementing firewalls, VPNs, and encryption protocols.


System Support:

  • Install and configure operating systems (Windows, mac OS, Linux) and software applications.
  • Perform regular system updates and patches to maintain security and functionality.
  • Provide technical support to end-users for hardware, software, and network-related issues.


Documentation and Reporting:

  • Maintain detailed records of hardware configurations, network setups, and system changes.
  • Create and update technical documentation for internal processes and procedures.
  • Report recurring issues and propose long-term solutions.


Collaboration and Training:

  • Work closely with other IT team members to support organization-wide IT projects.
  • Train staff on proper use of IT systems and basic troubleshooting techniques.


Required Skills and Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Proven experience in hardware and network support or a similar role.
  • Strong knowledge of computer hardware, operating systems, and networking fundamentals.
  • Familiarity with network tools and protocols such as TCP/IP, DNS, DHCP, and VPNs.
  • Certification in Comp TIA A+, Network+, CCNA, or similar is a plus.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.


Work Environment:

  • May require on-site and remote support depending on organizational needs.
  • Potential for on-call responsibilities to address critical issues.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Information technology associate

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