Windows Virtualization Desktop
Experience:
5 - 10 Years
Location:
Bangalore/Pune
Required Technical Skill Set:
Desktop L3, Windows Virtualization Desktop
Job description
- Windows Virtualization Desktop setup and support.
- Basic Azure Concepts.
- Desktop support, Outlook configuration & troubleshooting, user and group creation, Network printer installation, troubleshooting Shared & NTFS Permissions, AV management, software & driver installation, backup & recovery, VPN configuration.
- Resolving start up and login problems, Desktop performance and optimization, resolving browser and internet connection, Wi-Fi issues, troubleshooting DNS & DHCP issues.
- Experience is writing knowledge base (KB) article for basic troubleshooting.
- Understanding of TCP/IP protocol, IP addressing, networking & VLAN concept and cabling is must.
- Manage and troubleshoot windows server and client operating systems and related software applications.
- Knowledge of networking concepts/ technologies and system security is must.
- Software & Hardware installation, maintenance, up gradation and troubleshooting of Windows 7 and Windows 10, windows server 2008/12, MS SQL Server 2008/2012, IIS
- Manage and troubleshooting of ADS, GPO, DNS, DHCP, WDS/WSUS
- Excellent troubleshooting skill with ability to support and troubleshoot elevated queries independently
- Experience in managing SCEP AV with EP management, exposure to DLP and data security desirable.
- Exposure to IT asset management, documentation and process, licensing knowledge and compliance.
- Good communication skills with ability to communicate effectively with technical and non - technical issues with colleagues at all levels within and outside organization.
- Familiarity & working knowledge of excel is must.