We’re Hiring | Training Manager – Cleaning Category
At Urban Company, we are looking for 4 passionate Training Managers in Mumbai with strong experience in housekeeping/cleaning and a passion for developing people. If you enjoy working on the ground, coaching professionals, and driving service excellence, this role is for you.
Role: Training Manager – Cleaning Category
Key Responsibilities:
• Lead end-to-end training programs for professionals offering home cleaning services in the assigned city
• Deliver technical and behavioral training to ensure high service quality and customer satisfaction
• Provide hands-on training on cleaning SOPs, tools, chemicals, and processes
• Develop and improve training content aligned with industry best practices
• Monitor training effectiveness and improve service quality through training interventions
• Lead and guide a team of trainers / professionals to ensure consistent training delivery
• Collaborate with cross-functional teams to identify training needs and close skill gaps
What We’re Looking For:
✔ 5+ years of experience in Housekeeping / Facility Management / Hotels / Cleaning Operations
✔ Hands-on experience in housekeeping or cleaning operations is mandatory
✔ Experience in training, coaching, or team management
✔ Strong communication, leadership, and people development skills
✔ Ability to work in a fast-paced operational environment
✔ Passion for delivering excellent customer experiences
Location: Mumbai (Mumbai-based candidates or open to relocation only)
Send your resume to:
Subject Line: Application | Training Manager – Cleaning
CV must include:
• Current CTC
• Current City
• Housekeeping / Cleaning experience
• Notice Period
Join us in building world-class home service experiences!
