Job Title: Travel Consultant About the Role: At Chat DMC, we are revolutionizing the B2 B travel industry by connecting travel agents with top-tier Destination Management Companies (DMCs) worldwide.
As a Travel Consultant, you’ll play a pivotal role in ensuring seamless communication and exceptional service for our travel agent partners.
Success in this role means providing insightful guidance, delivering quick solutions, and contributing to the growth of our agent and DMC network.
This position offers a unique opportunity to shape travel experiences, grow professionally, and be part of an innovative platform redefining the travel industry.
Key Responsibilities:•Collaborate with travel agents to understand their requirements and provide tailored solutions using the Chat DMC platform.•Guide agents on utilizing the platform’s features, including comparing quotes, managing documents, and booking with top DMCs.•Build and maintain strong relationships with travel agents and DMCs to foster trust and long-term partnerships.•Provide real-time assistance via chat and other communication tools, ensuring queries are resolved efficiently.•Stay updated on industry trends to offer relevant insights and help agents optimize their travel packages.•Assist in the onboarding of new agents and DMCs, ensuring a smooth transition and setup process.
Qualifications:• Skills:•Excellent verbal and written communication skills.•Strong problem-solving abilities and attention to detail.•Proficiency in using digital tools and platforms.•Customer-focused mindset with the ability to build rapport quickly.• Education & Experience:•Bachelor’s degree in Travel, Tourism, Business, or a related field (preferred).•1-2 years of experience in the travel industry or customer service role.•Familiarity with B2 B travel operations is a plus.
Why Join Chat DMC?•Be part of a dynamic, innovative team that’s transforming the travel industry.•Work with top DMCs worldwide and gain in-depth industry knowledge.•Enjoy a hybrid working environment that values flexibility and work-life balance.•Access professional development opportunities and career growth paths.
Ready to make your mark in the travel industry? Apply today and embark on an exciting journey with Chat DMC! ✈️
